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At North Light Store, we are committed to providing efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please read our shipping policy below for more information:
1. Order Processing Time:
We strive to process and ship all orders as quickly as possible. Orders typically take 3-5 business days to process before they are shipped. However, during peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods:
We offer various shipping methods to cater to different delivery needs. Please note that delivery times may vary based on your location.
3. Order Tracking:
Once your order is shipped, you will receive an email notification with a tracking number. This tracking number will allow you to monitor the status and progress of your shipment. Please note that it may take a few hours for the tracking information to become available after receiving the shipping notification.
4. Shipping Restrictions:
If your country is not eligible for shipping, please contact us.
5. Undeliverable Packages:
In the event that a package is undeliverable due to incorrect shipping information provided by the customer or other unforeseen circumstances, the package may be returned to us. In such cases, we will reach out to you to verify your shipping information and arrange for re-delivery. Additional shipping charges may apply for re-delivery.
6. Delivery Delays:
While we strive to deliver your orders within the estimated timeframe, please understand that unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may cause slight delays in delivery. If you experience a significant delay in receiving your order, please contact our customer support team, and we will do our best to assist you.
Contact Us:
If you have any questions or concerns about our shipping policy or any other inquiries related to your order, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Email: northlight.official@gmail.com
Last Updated: 21/07/2023
1. Order Processing Time:
We strive to process and ship all orders as quickly as possible. Orders typically take 3-5 business days to process before they are shipped. However, during peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods:
We offer various shipping methods to cater to different delivery needs. Please note that delivery times may vary based on your location.
3. Order Tracking:
Once your order is shipped, you will receive an email notification with a tracking number. This tracking number will allow you to monitor the status and progress of your shipment. Please note that it may take a few hours for the tracking information to become available after receiving the shipping notification.
4. Shipping Restrictions:
If your country is not eligible for shipping, please contact us.
5. Undeliverable Packages:
In the event that a package is undeliverable due to incorrect shipping information provided by the customer or other unforeseen circumstances, the package may be returned to us. In such cases, we will reach out to you to verify your shipping information and arrange for re-delivery. Additional shipping charges may apply for re-delivery.
6. Delivery Delays:
While we strive to deliver your orders within the estimated timeframe, please understand that unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may cause slight delays in delivery. If you experience a significant delay in receiving your order, please contact our customer support team, and we will do our best to assist you.
Contact Us:
If you have any questions or concerns about our shipping policy or any other inquiries related to your order, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Email: northlight.official@gmail.com
Last Updated: 21/07/2023